What is Social Media Optimization?
Social media optimization, or SMO, is a form of internet marketing that
implements various social media networks in order to achieve marketing
communication and branding goals. Social media marketing primarily covers activities
involving social sharing of content, videos, and images for marketing purposes.
With our Social Media
Marketing 101 Guide below, you can begin developing your own social media
marketing expert plan.
Social Media Marketing for
Small Businesses:
This education guide gives a
basic overview on how to use social media for marketing, serving as
a social media marketing for dummies manual.
Social Media and Marketing:
Start With a Plan
Before you begin
creating social media marketing campaigns, consider your business’
goals. Starting a social media marketing campaign without a social
strategy in mind is like wandering through a forest without
a map—you’ll only end up lost.
Create a social media
marketing plan and brainstorm about your goals: what are you hoping to
achieve through social media marketing? Who is your target audience? Where
would your target audience hang out and how would they use social media? What
message do you want to send to your audience with social media optimization?
Social Media for Marketing:
Developing Your Goals
Social media marketing can
help with a number of goals, such as:
- Website traffic
- Conversions
- Brand awareness
- Creating a brand identity and positive brand association
- Communication and interaction with key audiences
Best Social Media Marketing
Tips: Learn Marketing with Social Media
Here are some social
media marketing tips to keep you on the right track across all your
social media campaigns.
- Planning – As discussed previously, building a social media marketing plan is essential. Consider keyword research and brainstorm content ideas that will interest your target audience.
- Content is King — Consistent with other
areas of online marketing, content reigns king when it
comes to social media marketing. Make sure you are offering valuable
information that your ideal customers will find interesting. Create a
variety of content by implementing social media images, videos, and info graphics in addition to classic text-based content.
- Consistent Brand Image — Using
social media for marketing enables your business to project your
brand image across a variety of different social media platforms. While
each platform has its own unique environment and voice, your business’
core identity should stay consistent.
- Blog — Blogging is a great social media
marketing tool that lets you share a wide array of information and content
with readers. Your company blog can also serve as your social
media marketing blog, in which you blog about your recent social
media efforts, contests, and events.
- Links — While using social media for marketing
relies primarily on your business sharing its own unique, original content
to gain followers, fans, and devotees, it’s also great to link to outside
articles as well. If other sources provide great, valuable information you
think your target audience will enjoy, don’t be shy about linking to them.
Linking to outside sources improves trust and reliability, and you may even get some links in return.
- Track Competitors — It’s always important
to keep an eye on competitors—they can provide valuable data for keyword
research, where to get industry-related links, and other social media
marketing insight. If your competitors are using a certain social media
marketing technique that seems to be working for them, do the same thing,
but do it better!
- Measure Success with Analytics —You
can’t determine the success of your social media marketing strategies
without tracking data. Google
Analytics can be used as a great social media marketing tool that will
help you measure your triumphant social media marketing techniques,
as well as determine which strategies are better off abandoned.
Attach tracking tags to your social media marketing campaigns so that you
can properly monitor them.
How to Use Social Media for
Marketing: Know Your Platform
We’ve put together a brief
overview on how to use social media for marketing according to
each platform’s unique environment. Various social media marketing sites will
require different techniques, so develop a unique strategy tailored for each
platform.
Facebook
Facebook’s casual, friendly
environment requires an active social media marketing strategy that
begins with creating a Facebook Business Fan Page. You will want to pay
careful attention to layout, as the visual component is a key aspect of the
Facebook experience. Social media marketing for business pages revolves around
furthering your conversation with audiences by posting industry-related
articles, images, videos, etc. Facebook is
a place people go to relax and chat with friends, so keep your tone light and
friendly.
Google+ is
the new Facebook competitor, and it promotes the same fun, casual atmosphere.
On Google+ you can upload and share photos, videos, links, and view all your
+1s. Also take advantage of Google+ circles, which allow you to segment your
followers into smaller groups, enabling you to share information with some
followers while barring others. For example, you might try creating a
“super-fan” circle, and share special discounts and exclusive offers only with
that group. You can also try hosting video
conferences with Hangouts and experiment using the Hangout feature in some fun,
creative ways. Some social media marketing ideas: if you're a salon, host a
how-to session on how to braid your hair. If you own a local bookstore, try
offering author video chats. If you're feeling adventerous, invite your +1s to
your Google+ Community. Google+ Communities will allow you to listen into your
fan's feedback and input, truly putting the social back into social media.
Pinterest is
the latest in social media marketing trends. Pinterest’s image-centered
platform is ideal for retail, but anyone can benefit from using Pinterest for
social media purposes.
Pinterest allows small
businesses to showcase their own product offerings while also developing their
own brand’s personality with some unique pinboards.
Twitter is
the social
media marketing tool that lets you broadcast your
updates across the web. Follow tweeters in your industry or related fields, and
you should gain a steady stream of followers in return.
Mix up your official-related
tweets about specials, discounts, and news updates with some fun and quirky
tweets interspersed. Be sure to retweet when a customer has something nice to
say about you, and don’t forget answer people’s questions when possible.
Using Twitter as a social media marketing tool revolves around dialog and communication, so be sure to interact as much as possible.
LinkedIn is
one of the more professional social media marketing sites. LinkedIn Groups is a
great venue for entering into a professional dialog with people in similar
industries and provides a place to share content with like-minded
individuals.
Encourage customers or clients
to give your business a recommendation on your LinkedIn
profile. Recommendations makes your business appear more credible and reliable
for new customers. Also browse the Questions section of LinkedIn; providing
answers helps you get established and earns trust.
YouTube is
the number one place for creating video content, with can be an incredibly
powerful social media marketing tool. Many businesses try to create video
content with the aim of having their video “go viral,” but in reality those
chances are pretty slim. Instead, focus on creating useful, instructive
“how-to” videos. These how-to videos also have the added benefit of ranking on
the video search results of Google, so don't under-estimate the power of video
content!
Location-Based
Social Media Tools
Social media platforms
like Yelp, FourSquare, and Level Up are
great for brick and mortar businesses looking to implement marketing social
media. Register on these sites to claim your location spot, and then consider
extra incentives such as check-in rewards or special discounts. Remember, these
visitors will have their phones in hand so they will have access to providing
reviews which could hurt or significantly aid your users.
Reddit,
or similar social media platforms such as Stumble Upon or Digg, are ideal for
sharing compelling content. With over 2 billion page views a month, Reddit has
incredible social media marketing potential, but marketers should be warned
that only truly unique, interesting content will be welcomed. Posting on Reddit
is playing with fire—submit spammy or overtly sales-focused content and your
business could get berated by this extremely tech-savvy community.
If you have content you
believe the Reddit community (majority is young, geeky, liberal, and
internet-obsessed) would enjoy, you could reap tremendous benefits and earn
valuable traffic.
Using social
media in marketing does more than improve site traffic and help
businesses reach more customers; it provides a valuable venue for better
understanding and learning from your target audiences. Hopefully this guide has
helped you better understand how using social media for marketing can
improve your business.
Looking for
better results? Pay-per-click marketing
is a growing form of online advertising that continues to be very successfully
for small and medium sized businesses.
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